The restaurant “Café Europa” has very nice food, but it is very expensive too. The restaurant serves the Italian cuisine, and I hate to admit the food is delicious. All service- folk talk to you with lovely romantic Italian accent, and the atmosphere is great. Everything is too good to be true… until you get your bill.
The restaurant “Café Europa” on Las Olas charges you automatically with 20 -22% “optional “gratitude. How gratitude can be optional when it is already included in bill? It makes me piss off, not only me, other people too. Last time we had a company of eight people; the service was acceptable but not the best. We got a bill with a huge “optional” tip. We asked to exclude the tip from the bill and pay cash according to the provided service. The waiter refused to do it, he was rude, confrontational and referred to the restaurant “rules” to include tip in a bill when a table more than six people. Lie, lie and lie: after this incident I went there with my girlfriend (only two of us), and the result was the same — a tip of 25% (!!!!) was included in our bill. Outrageous! As much as I love the food there I will never go there again, EVER.
As a local, I would rather recommend you truly authentic Italian restaurant, “Kitchenette.” You will never regret it, the food is amazing and nobody forces you with “optional“ gratitude, you give tip according to the service that was provided.
The restaurant “Café Europa” on Las Olas charges you automatically with 20 -22% “optional “gratitude. How gratitude can be optional when it is already included in bill? It makes me piss off, not only me, other people too. Last time we had a company of eight people; the service was acceptable but not the best. We got a bill with a huge “optional” tip. We asked to exclude the tip from the bill and pay cash according to the provided service. The waiter refused to do it, he was rude, confrontational and referred to the restaurant “rules” to include tip in a bill when a table more than six people. Lie, lie and lie: after this incident I went there with my girlfriend (only two of us), and the result was the same — a tip of 25% (!!!!) was included in our bill. Outrageous! As much as I love the food there I will never go there again, EVER.
As a local, I would rather recommend you truly authentic Italian restaurant, “Kitchenette.” You will never regret it, the food is amazing and nobody forces you with “optional“ gratitude, you give tip according to the service that was provided.
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